I'm afraid I can't help you get in touch with that user as I am a new user myself but I can tell you I was in a very similar place a year ago.
When I was a teenager it became increasingly difficult for me to be around other people. I started skipping school and sometimes leaving during the day when the fear and panic became unbearable. When I was sixteen I finally made it official and just dropped out. At eighteen I got my GED. I tried starting college during that year. I found I was experiencing the same issues at college that I was at high school. I dropped out again and I hated myself more than ever. I spent the next four years or so too afraid to leave my house and very rarely even leaving my room, I would panic if I could hear a neighbor talking outside. My hygiene was horrible, I didn't even brush my hair. I've always had this long hair but when I finally began going out again after years I had to cut it all off; it had become one huge knot, it was impossible to salvage. I never ate, my weight went down to 95 pounds. When I was eighteen I had been diagnosed with schizophrenia. In my case the diagnosis was a false one and I am now not on any medication. But when I was on medication I was miserable. I had to take these very strong anti-psychotics; all with horrible side effects. They didn't seem to be helping me with my issues so my doctors just kept upping the dose. I'm not telling you this part because I'm saying that I believe your diagnosis is wrong, I have no way of knowing something like that, I just wanted to share my experience with medication, I understand how difficult it can be. I know of this site that may be worth checking out for you. I never actually used it, during the time when it would have been helpful to me I was avoiding all social contact including internet forums but I've heard good things about it. Don't be put off by the name of the site, it's made by and run by people who have been on these medications themselves.http://www.crazymeds.us/
Here's what is says on their wiki:
"Welcome to Crazymeds, where you can learn what’s good, what’s bad, what’s interesting, and what’s plain weird and funny about the medications used to treat depression, bipolar disorder, schizophrenia, epilepsy, migraines, anxiety, neuropathic pain, or whatever psychiatric and/or neurological condition you might have. The information on this site is to help you work with your doctor(s) to find the right treatment options. Too many of us get nothing more than 15-minute appointments with overworked doctors or nurse-practitioners, so we need all the help we can get. We need to talk to our prescribers about the best medication to treat our conditions, and not the most profitable ones, or the cheapest ones." (http://www.crazymeds.us/pmwiki/Main/HomePage
I think on this site you will be able to find others who are in a similar position medication wise. I believe they also have a forum where users are able to ask questions and share their personal experiences.
I know that when you feel like you're in a hopeless place it's far too easy to feel as though it will never improve. I felt the same way a year ago. I'm not sure exactly what it was that brought it about but I was able to escape that hole. I'm not saying I've become a shining beacon of exemplary mental health. I still have a lot of anxiety. I still experience periods of extreme self-deprecation and depression. But I no longer feel like life is hopeless and unbearable. This is something to keep in mind, when things seem at their worst it feels like they will always be awful but in all likelihood they won't.
Please keep us posted. And reaching out is always a good step. I just came across this site myself and I've found it to be very reassuring. I hope you're able to find some help or reassurance here as well. I wish you the best of luck.