Honest opinion? I think he needs to move the whole site elsewhere. Find a new host. I know host sites can be updated with the latest scripts every so often. I am not certain, but I would imagine this might cause issues for sites the host site is hosting. Especially with the likes of a chat room. I may be wrong. May have nothing to do with the host site at all. At the rate it keeps on happening is why I am guessing that. Plus I know new members who want to use a chat room and quickly going / looking elsewhere. Just a shame it does happen so often. If it was me, I would have a small stand by room on a free hosted site. Simple java room or IRC. Just a place members could go if this place keeps crashing.