I work in food service, most of the time in a kitchen with three to ten other people. I like my job enough and Iím pretty comfortable with my coworkers.
My biggest issue is when they want me to work the register, this involves dealing with customers, taking their orders and money and handing out orders when they are done. One manager in particular tends to put me on the register during dinner rush on Fridays. Every time I am up there and the rush gets going, I start to panic and feel sick. My heart starts to beat like crazy and my mind goes totally blank. Then I start to make mistakes and everything falls apart. Itís around then that the owner of the restaurant will see my panic and remove me from the post. Itís embarrassing and leaves me feeling sick for a long time afterwards. Not to mention it makes me look completely incompetent in front of my boss, the owner.
My issues with social anxiety are no secret in my work place and I feel like this shift manager is harassing me by doing this. The other managers agree how ridiculous it is to make me deal with customers during the busiest and most chaotic time of the week in food service. One of them suggested I work the register during slow periods and gradually work up to the Friday rush, but thatís not what happens. Iím placed on the register ONLY Friday evenings and always by the same manager.
I canít tell if the harassing manager is trying to get me into trouble or thinks sheís helping with her own version of exposure therapy. Either way it makes my job way more stressful then it should be.
I guess Iím not really looking for advice. I did find out a few days ago that the harassing manager was leaving for another job. That was a big sigh of relief.
The point of this story is I feel like some people donít understand how the anxiety works. Iím not being lazy or selfish because I donít want to work the register (they get more money, btw). I actually feel sick when this happens; the reaction is physical and uncontrollable. Also Iím not trying to get attention or pity from people. If I could go the rest of my life not having to explain to anyone about social anxiety, I would. Also, I have had these issues for more then twenty years and I am working on them! They will not just go away after a few shifts of brief interactions with hungry strangers.
I just canít wait for her to be gone. I do not need this kind of stress from some minimum wage job.